We’re excited to get your new purchases to you! We appreciate the excitement of a new purchase and share in your excitement by getting your orders out as soon as they are received. Items, unless noted as backordered, are shipped within 48 hours of your order being placed via the quickest post service possible. When eligible, tracking credentials will be provided via email.
Delivery Time Tables
Domestic packages arrive within 2-5 business days of shipped date by regular mail, and between 24-48 hours days if shipped by express post.
International packages arrive within 10-14 business days of shipped date by regular airmail, and between 2-4 days of shipped by express courier.
Note: Paying for faster shipping does not reduce the initial processing time. Our delivery times do not include weekends and Public Holidays.
Boe & Bea shall not be held responsible for delays, missing goods in transit caused by the Postal Service, nor items not delivered because of incorrect delivery information provided. However, in the occurrence of previously mentioned, Boe & Bea will work with the correlating post on your behalf to recover any such occurrences.
Boe & Bea shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, delays due to extreme weather, breakdown of systems or network access, flood, fire, explosion or accident.
The craftsmanship of our merchandise is of key importance to us at Boe & Bea. If for any reason you are not completely happy with your purchase, return requests are to be submitted to firstname.lastname@example.org within (7) days of receiving your purchase for a full refund of the merchandise cost.
Once a return request is approved, item(s) must be received within (12) days. All merchandise must be in its ORIGINAL condition and packaging. Please include a brief explanation of reason for return along with ‘Order Reference Number’.